Welcome to WildCat Wholesale, LLC!
Frequently Asked Questions |
|
IS THERE A MINIMUM ORDER SIZE? HOW CAN I MAKE CHANGES TO MY ORDER? WHAT SIZE GREETING CARD BOX SHOULD I ORDER? HOW MANY GREETING CARDS AND ENVELOPES WILL FIT IN A BOX? DO YOU CARRY AN A2 GREETING CARD BOX? CAN YOU PRINT OR STAMP MY LOGO ON PRODUCTS? ARE YOUR BOXES ENVIRONMENTALLY FRIENDLY? WHAT SHOULD I DO IF THE BOXES I RECEIVED ARE DAMAGED? --------------------------------------------------------------------------------------------------------
IS THERE A MINIMUM ORDER SIZE? All of our products have different minimum order requirements. In most cases you can order as few as 1 full case (usually 25 or less). If you would like to determine the minimum order quantity of a particular product, just add that product to your shopping cart on our website. Once there, the quantity field will automatically display the minimum quantity you can order. For most products, Wildcat cannot break cases. You may need to order full case quantities. The shopping cart will let you know when you try to order a quantity we cannot supply. The transit time depends on when you place your order and the freight carrier and method you choose during checkout.
  Wildcat ships via UPS or the United States Postal Service (USPS). Sorry, but we cannot ship to a PO Box, FPO, or On large orders, we may be able to save you money by shipping via an independent freight carrier that provides us with a negotiated discount. If your order justifies the use of an independent carrier, we will contact you with a lower freight proposal before we ship. Most items are in stock and ship directly from our warehouse in
Wildcat Wholesale is not responsible for orders arriving later than a UPS or USPS freight estimate.  While placing your order, a shipping charge may or may not appear. This typically happens when UPS or USPS are updating their rates. You may have to try again later, or place your order with no freight charges shown. We will contact you before we process your order with exact freight charges. All prices listed on our website are US Dollars. HOW CAN I MAKE CHANGES TO MY ORDER? If you made a mistake or would like to change your order, please reply to the order confirmation email we sent you or email us at sales@wildcatwholesale.com. Due to the speed at which we process orders, it will not be possible to process an order change that was received by phone. Without an email we cannot guarantee the error will be corrected before the order is shipped. Your satisfaction is important to all of us at Wildcat. Our goal is that you are completely satisfied with your purchase. If for any reason you're not satisfied, simply return the items for a refund. Here are our guidelines:
If you don't comply with the above guidelines, then we won't issue you a credit.
Questions?
P:888.352.8889 Wildcat ships via UPS or the United States Postal Service (USPS) to over 190 countries all over the world. Sorry, but we cannot ship to a PO Box or On large orders, we may be able to save you money by shipping via an independent freight carrier that provides us with a negotiated discount. If your order justifies the use of an independent carrier, we will contact you with a freight proposal before we ship. Wildcat can manufacture custom size boxes for you. However, customers typically need to order at least 1,000 of a size in order to bring the prices down to a reasonable level. Please contact one of our customer service representatives at 1-888-352-8889 with your custom requirements. Wildcat Wholesale's goal is to provide top quality boxes at the lowest possible price on the market. Due to this philosophy, we have enjoyed great success and process hundreds of orders per day. In order to keep our costs (and your prices) as low as possible, we are unable to break cases and send individual samples. As an alternative, we offer the smallest case packs in the industry. You can always return products if they don't work out by following our Satisfaction Guaranteed guilelines.
WHAT SIZE GREETING CARD BOX SHOULD I ORDER? Wildcat stocks a variety of boxes that fit the most common standard greeting card sizes. Listed below are the inside dimensions of our greeting card boxes and a few helpful suggestions when determining which greeting card box to purchase.
There is no such thing as a standard size for envelope for greeting cards! The greeting cards are standard, but each envelope manufacturer makes their envelope slightly different than the next guy. Measure your envelopes before you buy - NOT your greeting cards! There should be a small amount of space around your greeting cards and envelopes so that your customer can easily remove them from the box. HOW MANY GREETING CARDS AND ENVELOPES WILL FIT IN A BOX? Since cards and envelopes can be made from a variety of thicknesses of cardboard and paper, it is impossible to determine exactly how many of your cards and envelopes will fit into a Wildcat Greeting Card Box. To be sure, measure a stack of cards and envelopes to determine the stack’s height. It's common to rotate smaller stacks of cards and envelopes in one box to create a more level stack. Most of our boxes can comfortably fit 15 greeting cards and envelopes, but it's best to measure your cards and envelopes to be sure. DO YOU CARRY AN A2 GREETING CARD BOX? We do not carry a standard A2 Greeting Card Box because it’s so close in size to our CARD-A6 Box. In fact, we use the photograph at the top of our Greeting Card Box page on our website to illustrate the difference. The front card box is our CARD-A6 box used to package A2 cards. As you can see, there is a small space at the top. Most customers actually think the space is useful to insert a finger to pull the cards and envelopes out of the box. CAN YOU PRINT MY LOGO ON PRODUCTS? Yes we can in most cases. Simply click on the "ADD PRINTING" button when placing your order.
ARE YOUR BOXES ENVIRONMENTALLY FRIENDLY? Wildcat Wholesale’s cardboard boxes are environmentally friendly because we use materials that are made of at least 93% post-consumer waste when manufacturing cardboard boxes. WHAT SHOULD I DO IF THE BOXES I RECEIVED ARE DAMAGED? Immediately notify the freight carrier. Wildcat takes great pride in shipping only quality products. Each shipment is inspected before it is packed to ensure it is top quality before it leaves our facility. However, damage can occur during shipping. Since the shipping company caused the damage, it's the shipping company's responsibility to compensate you for damage. However, they need to be notified as soon as possible. Do not use any part of a shipment until the freight carrier says it is okay to do so. Each carrier has a different policy, but they will most likely want to inspect the shipment before they approve any credit. NOTE: Wildcat will not send replacement products for free if products were damaged during shipping.
©2013 Wildcat Wholesale LLC. All Rights Reserved 
|